1. Disclaimer

General information

The content on this Website is provided for general informational purposes only. We take care to keep it accurate and current, but we make no guarantee that it is complete or free of errors or omissions. Laws, regulations, tariffs, and transit conditions change often, so information may be delayed or outdated. We may change or remove content at any time without notice.

Not professional advice

Nothing on this Website is legal, accounting, tax, customs, or other professional advice. Please consult a qualified professional before making decisions based on this information.

Freight brokerage role

Unless we state otherwise in writing, Gloria Williams LLC acts as a freight broker and logistics coordinator. Transportation is performed by independent carriers and service providers. Transit times, quotes, and delivery estimates are estimates only and are not guarantees, and they may be affected by weather, port congestion, customs delays, carrier capacity, and other events beyond our control.

Limitation of liability

To the fullest extent permitted by law, the Company is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the Website or its content. We do not warrant that the Website is free of viruses or other harmful components.

External links

The Website may link to third-party sites that we do not own or control. We do not endorse them and are not responsible for their content, accuracy, or privacy practices.

Views and comments

Any views expressed on the Website are those of their authors and do not necessarily reflect the Company's position. Users are solely responsible for comments they submit, and we may remove any comment at our discretion.

Fair use

Where the Website uses third-party material, it does so for purposes such as commentary, education, or reporting, consistent with Section 107 of the U.S. Copyright Act. If you wish to use material from the Website beyond fair use, you must obtain permission from the copyright owner.

Use at your own risk

All information is provided "as is," without warranties of any kind, express or implied, including warranties of accuracy, completeness, merchantability, or fitness for a particular purpose. You are responsible for any decision or action you take based on this information.

2. Terms and Conditions

Please read these Terms carefully before using our Service.

2.1 Acceptance

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Service. You confirm that you are at least 18 years old. These Terms apply to all visitors, customers, and users.

2.2 Our services

We arrange land, air, and sea freight, project transport, express shipping, and related logistics support. Specific pricing, scope, and delivery terms are confirmed in a written quote, booking confirmation, or service agreement. If those documents conflict with these Terms, the written agreement takes priority for that shipment.

2.3 Your responsibilities

You agree to provide accurate shipment information (including cargo description, weight, dimensions, value, and addresses) and to supply all documentation required for transport and customs. You may not ship prohibited, illegal, or hazardous goods without prior written disclosure and approval. You are responsible for any fees, penalties, or delays caused by inaccurate or incomplete information.

2.4 Carriers and cargo claims

Carriers and service providers are independent of the Company. Carrier liability for loss or damage is governed by the applicable carrier contract, bill of lading, and law. We will reasonably assist with claims, but we do not insure cargo unless coverage is arranged in writing. Insurance options are available on request. Claims must be reported promptly in writing with supporting documents.

2.5 Third-party links

The Service may contain links to third-party websites or services. We are not responsible for their content or practices, and we encourage you to review their terms and privacy policies.

2.6 Termination

We may suspend or terminate your access at any time, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service ends immediately.

2.7 Limitation of liability

To the maximum extent permitted by law, the Company and its suppliers are not liable for indirect, incidental, special, or consequential damages, including loss of profits, data, or business, arising from use of or inability to use the Service. Our total liability under these Terms is limited to the amount you actually paid to us for the relevant service, or USD $100 if you have not purchased anything. Some jurisdictions do not allow certain limitations, so these may not apply to you in full.

2.8 "As is" and "as available"

The Service is provided "as is" and "as available," without warranties of any kind. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components, or that the information on it is always accurate or current. Some jurisdictions do not permit these exclusions, so they apply only to the extent allowed by law.

2.9 Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. Before taking any formal action, you agree to first try to resolve any dispute informally by contacting us. EU consumers keep the benefit of mandatory consumer protections in their country of residence.

2.10 U.S. legal compliance

You represent that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties.

2.11 Severability and waiver

If any provision is found unenforceable, it will be modified to the minimum extent necessary and the remaining provisions stay in effect. Our failure to enforce any right is not a waiver of that right.

2.12 Translations

If these Terms are translated, the English version prevails in a dispute.

2.13 Changes

We may update these Terms at any time. For material changes, we will make reasonable efforts to give at least 30 days' notice. Continued use of the Service after changes take effect means you accept the revised Terms.

3. Privacy Policy

This Privacy Policy explains how we collect, use, and disclose your information when you use our Service, and your privacy rights. By using the Service, you agree to the practices described here.

3.1 Information we collect

Personal data you provide

When you contact us, request a quote, book a shipment, or subscribe to our newsletter, we may collect your name, email address, phone number, company name, billing and shipping addresses, and shipment details.

Usage data collected automatically

IP address, browser type and version, device type and identifiers, operating system, pages visited, time and date of visits, time spent on pages, and other diagnostic data.

3.2 Cookies and tracking technologies

We use cookies, web beacons, tags, and scripts to operate and improve the Website. Session cookies are deleted when you close your browser, and persistent cookies remain until they expire or you delete them. We use:

• Essential cookies (session): needed to provide the Website and its core features and to help prevent fraud.
• Notice acceptance cookies (persistent): record whether you have accepted our use of cookies.
• Functionality cookies (persistent): remember your preferences, such as language.

You can set your browser to refuse cookies or alert you when they are sent, but some parts of the Website may not work properly if you do.

3.3 How we use your information

We use personal data to:

• provide, maintain, and monitor the Service;
• manage your account and requests;
• prepare quotes and perform and administer shipping and logistics contracts;
• contact you about your shipments, updates, security, or support;
• send news, offers, and information about similar services, unless you opt out;
• analyze usage trends and improve our Service and marketing; and
• evaluate or carry out a merger, sale, or reorganization of our business.

3.4 When we share your information

We share personal data only as needed:

• Service providers and carriers, to fulfill shipments and to support, analyze, and communicate about the Service;
• Affiliates and business partners, who must honor this Privacy Policy;
• Business transfers, such as a merger, acquisition, or sale of assets;
• Legal and safety reasons, such as complying with the law, responding to valid requests from public authorities, protecting our rights or property, preventing wrongdoing, or protecting the safety of users or the public; and
• With your consent.

We do not sell your personal data.

3.5 Retention

We keep personal data only as long as necessary for the purposes in this policy, including to meet legal obligations, resolve disputes, and enforce our agreements. Usage data is generally kept for a shorter period unless needed for security or legal reasons.

3.6 International transfers

Your information may be processed and stored on computers outside your state or country, where data protection laws may differ. By using the Service, you consent to this transfer. We take reasonable steps to keep your data secure and treated in line with this policy.

3.7 Your rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. We may need to keep certain information where we have a legal obligation or lawful basis to do so.

3.8 Security

We use commercially reasonable measures to protect your data. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

3.9 Children's privacy

Our Service is intended for adults 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a child has given us personal data, please contact us and we will delete it.

3.10 Third-party links

We are not responsible for the privacy practices of third-party websites we link to. Please review their policies.

3.11 Changes to this policy

We may update this Privacy Policy from time to time and will post the updated version on this page with a new "Last updated" date. Please review it periodically.